Frequently asked.
Who can open a BINKPAY account?+
Anyone aged 18+ residing in Egypt with a valid national ID. UAE residents can open AED-primary accounts. We are expanding to other MENA markets soon.
How long does KYC take?+
Most users are approved within minutes. Submit your national ID front + back, plus a selfie, from the dashboard.
Are P2P transfers really free?+
Yes — sending money between BINKPAY users is always free, regardless of currency or amount. Only currency conversion carries a small spread.
How do recharge codes work?+
A BINK recharge code (BINK-XXXX-XXXX-XXXX) is a one-time code with a fixed value. Authorised merchants can sell them; you redeem the code in your dashboard and the value is credited instantly.
Is the virtual Visa card really usable online?+
Yes, anywhere Visa is accepted online. You can freeze/unfreeze it instantly and set a monthly spend limit.
What happens if I lose my phone?+
Login from any device, then visit Settings → Sessions to revoke the lost device. We also support account recovery via verified email + ID re-check.